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Shipping & Delivery
Every Bootleg Gift order is made-to-order. Production starts the moment your payment clears. Here is exactly how the timeline works.
Where we ship
Bootleg Gift currently ships to three destinations only:
- United States (all 50 states + DC, excluding US territories)
- Canada
- Australia
Total delivery window
- United States: 4–10 business days from order to door.
- Canada: 7–12 business days.
- Australia: 10–17 business days.
Production time
1–3 business days for every product (t-shirt, crewneck sweatshirt, hoodie). Includes Direct-to-Garment printing, quality check, and packing. Printed in our US-based production facility.
Shipping time (after production)
- United States: 3–7 business days (USPS, UPS, or FedEx Ground - carrier chosen based on your route).
- Canada: 6–9 business days (cross-border carrier with local delivery).
- Australia: 9–14 business days (international air with local postal delivery).
Shipping cost
FREE shipping on every order to the United States, Canada, and Australia. No minimums, no surprise fees at checkout.
Tracking
Every order ships with a tracking number. You will receive it by email automatically when the package leaves the production facility. Tracking link works on the carrier's website.
Customs & duties (Canada, Australia)
If you order from Canada or Australia, your country may charge import duties, GST/HST, or other taxes when the package arrives. These charges are the customer's responsibility and are paid directly to the carrier or customs authority at delivery. Bootleg Gift cannot pre-pay or estimate them.
Address changes
Need to change the shipping address? Email [email protected] within 6 hours of placing the order. After production starts, the address is locked in and cannot be changed.
Lost or stuck packages
If tracking shows no movement for 10+ business days (US), 14+ business days (Canada), or 21+ business days (Australia) after dispatch, email [email protected]. We will open a case with the carrier and either reprint & reship at no cost or refund - your choice.
Wrong address / RTS (return-to-sender)
If a package is returned because the address was wrong or no one was available to receive it, we will email you. A reshipping fee (typically $5-15 depending on destination) covers the second attempt.
Damaged in transit / printer defect
Photograph the issue within 7 days of delivery and email [email protected] with your order number. We will reprint and reship at no cost. See Returns & Refunds for full details.